What happens if the plastic strip / battery guard breaks off inside my Pulse?

If the plastic strip breaks when you try to remove it before using the Pulse, simply remove the screw located at the top of the flexi clip and open the casing. Once the plastic has been removed and re-secured you may see an error message reading ERR. If you see this message, press the Reset button to reset the unit.

To find out more about how the Pulse works, please click here.

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