To switch from Sync mode back to Standard mode all you have to do is go to your app, select 'My Device' and then select 'Standard' mode.
Log in to the Global Challenge App
Click on the menu on the top left corner and select ‘My Device’
You will receive a prompt to note down your steps. Steps on the Pulse will erase when you switch from Sync to Standard. Note down your steps and click ‘OK’
The ‘Switch to Standard Mode’ page will appear.
Scroll down, tick the box (disregard the message as this step is not required) and click ‘DONE’
Your Pulse is now in Standard mode!
If you’re still having trouble, please contact us here